Frequently Asked Questions

  • What Are the Bounce House Rules?

    There are no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done.

    We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers. If any face paint gets on the bouncer the client will be held responsible for replacement costs.

    Adult supervision is always required.

  • Is a Deposit Required?

    Yes, we require a $100 non-refundable deposit in order to book. The deposit is applied towards the total cost of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for any future date in 2023.

  • What Is Included With My Rental?

    • Inflatable

    • Blower

    • Extension cord

    • Rules sign

    • Sandbags for indoor events or stakes for outdoor events

  • Does the Price Include Delivery & Set Up?

    Delivery + set up within Summerville are FREE. If your event is located outside of Summerville, we will contact you upon booking with the additional delivery fee information. If you would like to know the cost of delivery prior to booking your rental, please contact us!

  • What if I Need to Cancel?

    If you need to cancel your event, we will hold your $100 non-refundable deposit and you can reschedule for any future date in 2023. When you are ready to reschedule, the deposit will be applied to your new event date. We ask as a courtesy that you give us as much notice as possible when canceling and/or rescheduling.

  • What Is Your Bad Weather Policy?

    Inflatables must be deflated when winds reach 15 mph. No exceptions. Therefore, in the event of bad weather, we reserve the right to cancel at our discretion. We always recommend having a backup indoor location. If it is raining the day of your event and your event is outdoors, the deposit will be held and you will be able to reschedule for any future date in 2023.

  • What Form of Payment Do You Accept?

    We accept payment via credit/debit cards, Venmo or Apple Pay. All reservations must be paid in full 1 week before the event date.

  • Are Your Rentals Clean?

    Yes! We wash, sanitize, and dry our inflatables immediately after each use. We are committed to ensure our clients are in a clean, well maintained, and safe environment.